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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Arturo Miranda

January 2, 2026

1  out of  5
rating by Arturo Miranda
"Regarding the poor service l received l contacted the agent three times by e mail and once by phone to review my homeowners policy and l was ognored"
We responded:
"I’m sorry you didn’t receive acceptable service from our office. I am concerned because as your Agent, I did not receive any emails from you so would like to know where you sent them. Please call me personally to discuss at 303-343-3515. "
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Roman Cordova

December 12, 2025

5  out of  5
rating by Roman Cordova
"Great team would recommend to anyone who has insurance needs"
We responded:
"We appreciate the 5 star review Roman!"
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Arturo Diaz

December 11, 2025

5  out of  5
rating by Arturo Diaz
"Great prices! And awesome staff!"
We responded:
"Hi Arturo, we are happy to hear you found our prices competitive! We are always pleased to save money for our customers!"
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Diego Ochoa

December 10, 2025

5  out of  5
rating by Diego Ochoa
"Their nice informative staff helped me find just the perfect kind of coverage I needed and gave plenty of options. Liked that they were bilingual."
We responded:
"We appreciate you taking the time to review our agency. We are glad you like the insurance coverage! "
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YT-JonnyGoCrazy

December 10, 2025

5  out of  5
rating by YT-JonnyGoCrazy
"Denise Smith helped me get life insurance, and she was amazing throughout the entire process. She explained all the benefits clearly and made everything easy to understand — all at such an affordable price. I would highly recommend her agency to anyone with any type of insurance needs."
We responded:
"I am so glad we were able to help you with your life insurance needs. It was a pleasure working with you!"
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juan lopez

November 24, 2025

5  out of  5
rating by juan lopez
"Excelente servicio,amabilidad y sencillez"
We responded:
"Thank you for the 5 star review, Juan!"
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Lisa

November 18, 2025

1  out of  5
rating by Lisa
"Dreadful experience trying to get homeowner's insurance. They don't answer the phone and it takes hours or until the next day to get a return call. The people I dealt with never knew how to deal with my situation. They would say that they would call right back, but they didn't."
We responded:
"Hi Lisa, I am sorry if this was your experience with our office. We do the best we can to answer the phone in a timely manner but we do have a voice mail and return calls in the order received. Please call our office at 303-343-3515 to speak with me personally so I can better understand what happened in your case. Denise Smith "
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maria lee

November 11, 2025

5  out of  5
rating by maria lee
"Friendly and good customer services, always happy with our coverage throughout the years. Have been with them for 30 years."
We responded:
"Thank you for taking the time to review our office! Its been a pleasure taking care of your insurance needs!"
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Abdirashid Mohamed

October 2, 2025

5  out of  5
rating by Abdirashid Mohamed
"Good customer service for Denise State Farm insurance agency. They made the policy clear and easy to understand."
We responded:
"Thank you for the 5 star review! We appreciate you taking the time to give us a review!"
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Pauline Sheil

September 26, 2025

5  out of  5
rating by Pauline Sheil
"Denise Smith's office staff are receptive to my needs and very helpful! Tami (hope it's the correct spelling) was especially helpful in resolving my issue within 10 minutes! They are also wonderful in reminding people when their payment is due. Very proactive team!"
We responded:
"Thanks for the wonderful feedback! "
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carla osma

September 17, 2025

5  out of  5
rating by carla osma
"Marcos fue Genial con nuestra consulta de seguro para nuestro apartamento! Resolvió todas nuestras dudas, y estuvimos muy satisfechos con su atención!! Gracias 👍🏻"
We responded:
"Thank you for your review Carla! We are glad we could help!"
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Jonny&Ish

September 10, 2025

5  out of  5
rating by Jonny&Ish
"I had an amazing experience with this agency ! Best customer service and they were able to provide me Renter insurance at a good rate!"
We responded:
"Thank you Jonny! We are so glad we could help with your Renters insurance!"
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Ernie Lee

September 9, 2025

5  out of  5
rating by Ernie Lee
"I would like to thank Jessica for helping me with all the questions that I had. Great customer service and great communication and skills as well. If I could I would give her a 10 stars. Thank you once again I really appreciate it."
We responded:
"We appreciate your 5 star review Ernie! We are so glad you enjoyed our service from Jessica!"
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Oksana Lobato

August 23, 2025

1  out of  5
rating by Oksana Lobato
"The worst State Farm agent in Aurora . The Worse customer service .0 stars."
We responded:
"We don’t show you as a customer in our agency. We strive to provide the best value we can to our customers. I’m sorry our rates did not work out for you. "
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Miki Harkin

August 16, 2025

5  out of  5
rating by Miki Harkin
"Jayme is my go to person and she without fail is super responsive and cheerful, helpful."
We responded:
"Thanks Miki! You’ve been a long time customer in our agency and we appreciate the trust you’ve placed in us."
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Theresa Rowland

August 13, 2025

5  out of  5
rating by Theresa Rowland
"Marcos was very thorough and helpful. He was wonderful to work with!"
We responded:
"Thank you for the 5 star review Teresa! We appreciate having you as our customer!"
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Jose Franco

August 12, 2025

5  out of  5
rating by Jose Franco
"Vine para actualizar, y fui muy bien atendido por Marcos"
We responded:
"Thank you for the 5 star review Jose! It’s always nice to receive feedback!"
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Christopher Ames

August 7, 2025

5  out of  5
rating by Christopher Ames
"Quality service and fast. Needed renter’s insurance the same day and it was done within hours to satisfy landlord requirements. Jayme is exceptionally helpful. Keep up the good work."
We responded:
"Thanks for the wonderful review Christopher! We appreciate it immensely! Thanks for being a great customer!"
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Noelia Betancourt

July 9, 2025

5  out of  5
rating by Noelia Betancourt
"I’m so grateful for Jessica Escalante help with my car insurance and life insurance. She took the time to explain everything clearly and made sure I understood all my options. Her patience, knowledge, and kindness made the whole process so much easier for me. I’m truly happy with the service she provided and highly recommend her to anyone needing support with insurance!"
We responded:
"Thank you so much for the wonderful review on Jessica! I will be sure to share your feedback with her. We will continue to provide you with the great service!"
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James

July 1, 2025

1  out of  5
rating by James
"Constantly being harassed by these people, for some reason they won't leave me alone. Brian... Denise... LEAVE ME ALONE!!"
We responded:
"Hello James, I’m sorry for your experience. We show you aren’t a customer in our agency. We simply have a standard follow up system to advise potential customers of our great rates. We will remove you from our system. "
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David Hoffman

June 25, 2025

5  out of  5
rating by David Hoffman
"Denise has been great in providing advice with our Roth IRAs and in helping us to maintain the right insurance coverage on our home and vehicles."
We responded:
"Thank you for taking the time to give our Agency a 5 star review! I enjoy helping you achieve your retirement goals! It’s been a pleasure serving you."
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Victor Mark

June 24, 2025

5  out of  5
rating by Victor Mark
"Customer since 1990 with multiple car and home policies . For decades State Farm is always there ‘ like a good neighbor’. Agent Denise Smith and her staff are professionals with knowledge and curtesy. For my insurance needs usually just an E mail or a text way with fast response. She follows up and reviews my policies periodically to make sure coverage is adequate. Great job!! The State Farm App. 👍"
We responded:
"Thank you for the wonderful review of our agency! We appreciate having you as our customer!"
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Mark Ferrick

June 24, 2025

5  out of  5
rating by Mark Ferrick
"State Farm has been reliable in processing hail damage claims."
We responded:
"Thanks for the review Mark! I appreciate your feedback on our claim process!"
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Elbert Sheets

June 21, 2025

5  out of  5
rating by Elbert Sheets
"Best Insurance choice in Aurora Colorado. Everyone is always helpful and responsive to your particular situation and needs."
We responded:
"Hi Elbert, we appreciate your review! It’s been an absolute pleasure to work with you and your family! "
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Joyce Mary Macke

June 20, 2025

5  out of  5
rating by Joyce Mary Macke
"Denise has been my agent for over 5 years. She has always given me good advice and responded to my questions/ needs in a timely manner. I will miss her and wish her well as I move on to another state to live."
We responded:
"Thanks so much for your kind review Joyce! I have enjoyed our insurance and financial conversations through the years! Enjoy your new home and take care!"