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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Hunt

July 1, 2025

1  out of  5
rating by James Hunt
"Constantly being harassed by these people, for some reason they won't leave me alone. Brian... Denise... LEAVE ME ALONE!!"
We responded:
"Hello James, I’m sorry for your experience. We show you aren’t a customer in our agency. We simply have a standard follow up system to advise potential customers of our great rates. We will remove you from our system. "
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David Hoffman

June 25, 2025

5  out of  5
rating by David Hoffman
"Denise has been great in providing advice with our Roth IRAs and in helping us to maintain the right insurance coverage on our home and vehicles."
We responded:
"Thank you for taking the time to give our Agency a 5 star review! I enjoy helping you achieve your retirement goals! It’s been a pleasure serving you."
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Victor Mark

June 24, 2025

5  out of  5
rating by Victor Mark
"Customer since 1990 with multiple car and home policies . For decades State Farm is always there ‘ like a good neighbor’. Agent Denise Smith and her staff are professionals with knowledge and curtesy. For my insurance needs usually just an E mail or a text way with fast response. She follows up and reviews my policies periodically to make sure coverage is adequate. Great job!! The State Farm App. 👍"
We responded:
"Thank you for the wonderful review of our agency! We appreciate having you as our customer!"
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Mark Ferrick

June 24, 2025

5  out of  5
rating by Mark Ferrick
"State Farm has been reliable in processing hail damage claims."
We responded:
"Thanks for the review Mark! I appreciate your feedback on our claim process!"
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Elbert Sheets

June 21, 2025

5  out of  5
rating by Elbert Sheets
"Best Insurance choice in Aurora Colorado. Everyone is always helpful and responsive to your particular situation and needs."
We responded:
"Hi Elbert, we appreciate your review! It’s been an absolute pleasure to work with you and your family! "
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Joyce Mary Macke

June 20, 2025

5  out of  5
rating by Joyce Mary Macke
"Denise has been my agent for over 5 years. She has always given me good advice and responded to my questions/ needs in a timely manner. I will miss her and wish her well as I move on to another state to live."
We responded:
"Thanks so much for your kind review Joyce! I have enjoyed our insurance and financial conversations through the years! Enjoy your new home and take care!"
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Lachelle Lew

June 18, 2025

5  out of  5
rating by Lachelle Lew
"I’ve been with this agency for years! I always have a great experience with everyone in Denise’s office! The team is friendly, knowledgeable and quick to respond. This is a top notch State Farm agency!"
We responded:
"Thanks Lachelle! I appreciate your feedback and I’m happy to be your State Farm Agent!"
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Teresa Garner

June 18, 2025

5  out of  5
rating by Teresa Garner
"Teamwork good phone adequate from day one that I switched to Denise Smith’s office it’s been pleasant and professional"
We responded:
"Thank you for your vote of confidence in my agency! It’s been a pleasure to work with you!"
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Melissa Gibbs

June 18, 2025

5  out of  5
rating by Melissa Gibbs
"Great service, fast response, easy to navigate the app when filling a claim."
We responded:
"We appreciate the feedback Melissa! I’m so happy to hear your experience with the State Farm Mobile application went well!"
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Agaitha Bynum

June 17, 2025

5  out of  5
rating by Agaitha Bynum
"I've been with State Farm since 1987. I started with Mr. Kull then Denise took over the practice. I've been treated very well over the last 38 years"
We responded:
"Thank you for the 5 Star review Agaitha! We've enjoyed having you as a customer and we look forward to working with you for years to come!"
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Neche Ana

June 2, 2025

1  out of  5
rating by Neche Ana
"I paid for one year rental insurance and I have the 12 rental policy with me. To my greatest surprise, they took from my credit card and told me that I paid for only six months. I called the general customer service they told me that I paid for annual that I should call my local office to know why they did that. On Monday when I called them they said that the payment was for another six months. That I paid for only six months. They said that they will report and mess my credit up. Guess what I let it go but I decided not to do business with them again. Liars One of them mentioned that the rental price went up in Colorado and others are saying different things. Please don't do business with these people. You will regret it. I am positive"
We responded:
"I’m sorry this was your experience. My team members are trained to be clear if payments on policies are annual or semi-annual. We also send a copy of a declarations page showing an annual premium. We do not report your decision not to pay your insurance premium to the credit reporting agencies. I will assure you they will not be contacted. Please call me (Denise) at 303-343-3515 if you’d like to discuss this further. "
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ned parrott

May 30, 2025

5  out of  5
rating by ned parrott
"Superior responsiveness. Fast and informative."
We responded:
"Thanks for the 5 star review! We appreciate customers like you, taking the time to give us some great feedback!"
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Jesse Marble

May 30, 2025

5  out of  5
rating by Jesse Marble
"Very helpful and straightforward. Didn't over sell me on things I didnt need. Lower my car insurance even with 2 speeding ticket. This willb be the start of a long partnership i think. Thank you Denise smiths team! And thank you Brian O. For walking it over with me."
We responded:
"Thanks Jesse! I’m so happy to hear we could help! "
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Araceli Mena

May 9, 2025

5  out of  5
rating by Araceli Mena
"Jessica was super helpful with talking to me about my car insurance plan. To me, State farm is a great company. In the past, they have been quick and professional to respond to claims for my auto insurance as well. I highly recommend the Denise Smith location in Aurora."
We responded:
"Thanks Araceli! I appreciate the feedback on Jessica! It’s always a pleasure to work with you!"
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Mai Myrsiades

May 9, 2025

5  out of  5
rating by Mai Myrsiades
"Today I had Brian as an agent to help me. He was so nice and helped me with the best customer service. His work was outstanding and I am definitely not going to find insurance anywhere else :)"
We responded:
"Thanks for the review Mai! Ill be sure to share your feedback with Brian! "
Profile photo of Debra Colecchia debracolecchia@email.com

Debra Colecchia debracolecchia@email.com

May 7, 2025

5  out of  5
rating by Debra Colecchia debracolecchia@email.com
"She is really great"
We responded:
"Thank you for giving our office a 5 star review! We appreciate it Debra!"
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Fernando Rojas

May 2, 2025

5  out of  5
rating by Fernando Rojas
"Excelente servicio, gran atención, amabilidad, personal muy servicial y capacitado. Muy recomendada esta oficina!"
We responded:
"Thanks for the 5 star review Fernando!"
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Sheryl Walter

May 1, 2025

5  out of  5
rating by Sheryl Walter
"MARC's was very helpful with my request and fast. I have been with State Farm for over 50 years.. Thanks for all the help."
We responded:
"Thanks for being a long time customer of State Farm. We appreciate your loyalty!"
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Michael

April 26, 2025

5  out of  5
rating by Michael
"Exceptional service, professional, welcoming and polite. Kaila is the one to ask for if you have questions or concerns for insurance coverage. she's incredibly knowledgeable, honest, and diligent. I truly felt that I was in good hands. I really appreciate the hospitality from the entire staff! Model A+ in business practice in my opinion. Thank you everyone!"
We responded:
"Thank you for amazing review on Kaila and our office! We are happy to have you as a customer!"
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Sayed Masood

April 16, 2025

5  out of  5
rating by Sayed Masood
"This lady is really kind and wants to provide more help to customers.."
We responded:
"Thank you for the 5 star review Sayed!"
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Medina Ahmad

April 15, 2025

5  out of  5
rating by Medina Ahmad
"Marcos"
We responded:
"We appreciate you taking the time to give our office an amazing review!"
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Maikelys Lopez

March 29, 2025

5  out of  5
rating by Maikelys Lopez
"Super bien"
We responded:
"Thanks Maikelys! Thanks for taking the time to give us a review!"
Profile photo of LaNico Aryertey

LaNico Aryertey

March 28, 2025

5  out of  5
rating by LaNico Aryertey
"Kaila is very detailed oriented and will customize all your insurance needs. I was very satisfied got more coverage nearly double for my home owner's insurance with a decrease of $1000 annually."
We responded:
"Thanks for the 5 star review Lanico! We appreciate having you as a customer all these years!"
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Mandee Padilla

March 20, 2025

5  out of  5
rating by Mandee Padilla
"Brian was excellent to work with! He took the time to thoroughly address all my questions and was very receptive to my requests. He helped me compare different coverage options and ensured I understood the pricing. Highly recommend for anyone looking for detailed and responsive service!"
We responded:
"Thanks for the amazing review on our office and Brian! We are so happy to hear that you had a great experience!"
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Abdul Mutaleb Safi

March 4, 2025

5  out of  5
rating by Abdul Mutaleb Safi
"I had a wonderful experience with Kaila at State Farm. She was incredibly helpful and guided me through the process of getting my insurance with ease. Her professionalism, kindness, and expertise made everything simple and stress-free. I truly appreciated her patience and the way she took the time to explain all my options. I highly recommend Kaila to anyone looking for excellent service. Thank you for making the experience so smooth and pleasant!"
We responded:
"Thank you for taking the time to give our agency and Kaila such a wonderful review! We appreciate customers like you, Abdul!"